Logo T&C’s

Logo design process | Swenka Graphic Design

Logo design – Terms and conditions:

By accepting the quotation supplied by Swenka Graphic Design you are agreeing to the following terms and conditions. Please read these terms and conditions carefully.

Initial Concept Delivery: Swenka Graphic Design will begin the design development process upon receiving a payment of 50% deposit. As soon as payments are made a proof of payment must be to Swenka Graphic Design.

The brief: It is important that you email a detailed descriptive brief, which should be in a Word document.

Swenka Graphic Design will produce your initial logo design concepts within three business days following the receipt of your deposit payment. A presentation of 3 different logo concepts with additional colour and font variations will be emailed to you.

Revision cycles: Within a week of the first round of design being emailed to the client (Phase 1) the client must respond with detailed feedback. If a logo design is not according to the client’s needs, one more presentation with 2 new unique logo designs will be created (Phase 2). This will only be done if the client has supplied clear and informative feedback. Thereafter one more revision (Phase 3) can be made by the client, based on the logos presented in Phase 1, provided the requested changes adhere to effective design best practices. Should a client still not be 100% satisfied after phase 3, any work thereafter will be re-quoted for.

Payment: A 50% deposit is required before starting any work. A 50% deposit is required before starting any work. Payment must be made via EFT to the bank account of which the details will be supplied. After a logo has been approved, the outstanding balance must be paid in full before any files will be sent. On receiving of the total amount all the required files will be send.

Refunds: Swenka Graphic designs follow a no refund policy.

Project duration: First drafts will be emailed within three working days and revision will take place as per client’s feedback during working hours. Swenka Graphic Design operates Monday to Friday from 9 am to 5 pm GMT+2 (South African local time)

Ownership/Copyright: Upon receipt of payment of all fees, copyright and title of the final artwork become the property of the client, who will have unlimited, indefinite, and royalty-free use of the images and written content. Swenka Graphic Design retains rights to display the artwork in portfolio and advertising material, including publicly accessible websites. All concepts, or other preliminary materials, which are not selected by the client and those that are not included in the final delivery, remain the full property of Swenka Graphic Design.

Swenka Graphic Design will email the logo in the original open file and any other static format that the client requests, within the scope of Swenka’s capabilities..

Use of corporate identity: Swenka Graphic Design can unfortunately not commit to teaching clients to use any software in which to apply their corporate identity. As Swenka Graphic Design does not handle printing, we can have no involvement regarding this and you will enter into an agreement directly with the printer of your own choice. We will however assist you in finding a printer if required.

Stock photography and images: Any additional images and stock photography not provided by the client will be quoted for as an additional cost.